Return Policy as of January 01, 2016:
If you buy one of our products and it is not what you were looking for, you have 7 days from the shipment delivery date to send it back for a full refund. Otherwise, you have 30 days to return it for store credit.If you would like to exchange your product for something else, you have up to 60 days to do so. All return and exchange items must be unworn and in sellable condition.
All sales for built to order products are final.
Should any problem or defect your bag arise as you use it, email us and send it back for repair.