We're committed to making sure your bag lasts with wear. Our warranty includes repairs to problems with fabric, leather, and trims. I damages are incurred by the user, we can offer repairs at a reasonable rate if repairs are possible. The warranty does not cover incidents such as washing your bag, negligent damages, dog bites, and the like.
We will cover shipping costs on warranty items. Items that do not meet the warranty criteria above will be quoted a total price for shipping and repair costs. All repairs will be handled within a reasonable time. Because we are a small operation, your repair may be subject to delays or slowdowns depending on the time of year.
All repairs should be mailed to:
3042 16th St.
San Francisco, CA 94103