All orders over $150 have a free shipping option. For others: click checkout, enter your shipping address and a rate will be displayed.

Please reply to your confirmation email with your change request.

Log into your account (avatar icon on top right) and your tracking information will be displayed.

Please reply to your confirmation email with a brief description or photo and we will make it right.

Unfortunately, we do not provide gift wrapping for online orders.

Marked as delivered, but you didn’t receive it?

- The postal carrier marked the package as delivered a few days in advance 
- A neighbor or roommate may have accepted the package on your behalf 
- The postal carrier left the package somewhere discreet to prevent it from being stolen

If the package hasn’t shown up after 3 business days, contact us by replying to your confirmation email.

Please see the Bulk Order Page.

We're happy to accept your returns of unworn items in their original condition (unworn, tags attached) within 30 days of the ship date. Final sale items and gift cards can't be returned. Shipping costs are non-refundable and free shipping items incur a $5 fee. Returns are issued to the original form of payment. Orders placed with store credit are refunded as store credit. Customers are responsible for cost of return shipping. Holiday orders have extended returns until January 31st.

Please request an return or exchange using your account. It helps us if you can include a short note with the reason for the return. Accounts can be found here.

Please reply to your order confirmation email requesting an exchange and we will email you a shipping label.

Return processing typically take between 10 days and up to 3 weeks to be processed. We will make sure to send you an email confirming that your refund has been initiated. If you have waited for more than three weeks please replay to your confirmation email and we will get right on it.

We ship to any country serviced by FEDEX or EMS.

Please replay to your order confirmation email requesting a return or exchange. We will send you an RMA # and return instructions. You are responsible for return shipping costs.

Duties are paid by the customer, in most instances your local mail carrier or FEDEX will present the customs bill to you.

We offer EMS international or FEDEX. costs and transit times are listed at checkout once you have imputed your order.

To receive more information about our pricing or to receive a quote on a potential order, contact us and provide as many specifics regarding the order as possible:

- Exact URL, colors, and quantity you are interested in
- The specific reason for the bulk order
- The address you would like the order shipped to
- Date order must arrive by

Once you’ve received your quote and determined that you’d like to proceed, we will send you an invoice that is payable online. Upon placing the order you will receive tracking and shipping information to your email.

If your order is at least 100 pieces, please contact us and provide your artwork and as many specifics regarding the order as possible.

Custom designs are possible. Design and development is charged per hour and is billed separately from any per piece cost of the bulk order.

We are unable to accept returns of bulk orders at this time.