All orders over $150 have a free shipping option. For others: click checkout, enter your shipping address and a rate will be displayed.

Please reply to your confirmation email with your change request.

Log into your account (avatar icon on top right) and your tracking information will be displayed.

Please reply to your confirmation email with a brief description or photo and we will make it right.

Unfortunately, we do not provide gift wrapping for online orders.

Marked as delivered, but you didn’t receive it?

- The postal carrier marked the package as delivered a few days in advance 
- A neighbor or roommate may have accepted the package on your behalf 
- The postal carrier left the package somewhere discreet to prevent it from being stolen

If the package hasn’t shown up after 3 business days, contact us by replying to your confirmation email.

Please see the Bulk Order Page.

We're happy to accept your returns of unworn items in their original condition (unworn, tags attached) within 30 days of the ship date. Final sale items and gift cards can't be returned. Shipping costs are non-refundable and free shipping items incure a $5 fee. Returns are issued to the original form of payment. Orders placed with store credit are refunded as store credit. Customers are responsible for cost of return shipping. Holiday orders have extended returns until January 31st.

Please request an return or exchange using your account. It helps us if you can include a short note with the reason for the return. Accounts can be found here.

Please reply to your order confirmation email requesting an exchange and we will email you a shipping label.

Return processing typically take between 10 days and up to 3 weeks to be processed. We will make sure to send you an email confirming that your refund has been initiated. If you have waited for more than three weeks please replay to your confirmation email and we will get right on it.