No, do not Please! It will cause damage, void your warranty and make us all sad. Please invest the small amount of time in the steps below instead.
Natural canvas bags with leather trim should not be submerged in water. Instead use a soft brush and a small amount of mild soap and lightly dampen the soiled area. Brush the dirt off, but take care not to brush too vigorously or use too much soap as this will leave a lightened area on you bag. For oil stains use a dry powder such as baking soda to soak up the oil instead of using water.
Nylon bags with leather trim should not be submerged in water. Instead use a soft brush and a small amount of mild soap. Dampen the brush and soap, and then lightly scrub the nylon fabric. For the interior, first turn the bag inside out. For oil stains use a dry powder such as baking soda to soak up the oil instead of using water.
Weekly cleaning with a barely damp (almost dry) cloth will help the most to keep dirt off, and help create an even patina. For deeper cleanings we recommend using a reputable leather cleaner and conditioner combo. Please note you need both steps - just follow the directions on the bottle. For fresh oil stains, try applying cornstarch, baking soda or even a tissue or dry paper to remove the oil before it soaks into the leather.
Natural leather will quickly patina with ever use and that includes with every cleaning. Think of cleaning natural leather as a way to remove dirt, not to return it to a previous state. Use a barely damp cloth to wipe dirt off, noting that water will stain natural leather. For deeper cleanings we recommend using a reputable leather cleaner and conditioner combo. Please note you need both steps - just follow the directions on the bottle. Note that all cleanings will change the color of natural leather.
Our products have a lifetime warranty. We stand behind our work and will repair defects at no additional cost.
Our warranty includes repairs to problems with stitching, zippers, fabric, leather, and closures. If damages are incurred by the user, we can offer repairs at a reasonable rate. The warranty does not cover incidents such as machine washing or submerging your bag, negligent damages, dog bites, and the like. Warranties are extended to the original owner only.
Please snap a photo, and include a short description of what is broken on your item. Send it along with your order number (or your store receipt if bought at one of our stockists) to studio@joshuvela.com
Items that do not meet the warranty criteria above will be quoted a total price for shipping and repair costs. All repairs will be handled within a reasonable time. Because we are a small operation, your repair may be subject to delays or slowdowns depending on the time of year.
For repairs to accidental damage, please snap a photo and include a short description when emailing us at studio@joshuvela.com
I apologize we cannot do modifications on completed bags.
